Electric Power Corporation Customer Satisfaction Survey 2014

Samoa, 2014

Reference ID

WSM-SBS-EPCCSS-2014-v1

Producer(s)

Samoa Bureau of Statistics, Electric Power Corporation

Metadata

Documentation in PDF DDI/XML JSON

Created on

May 26, 2025

Last modified

May 26, 2025

Page views

14709

5. If no explain why (Q5_SPEC)

Data file: EPC-DataSet

Overview

Valid: 9

Valid (weighted): 824.1

Invalid: 241

Invalid (weighted): 32952.4

Minimum: 1

Maximum: 4

Type: Discrete

Start: 129

End: 129

Width: 1

Range: -

Format: Numeric

Questions and instructions

Literal question

If the answer is NO explain why

Categories

Value	Category
1	Induction meter is very expensive need to switch to C/Power again
2	Reading meter is not in monthly basis this leads to burden with bill piling up
3	Meter reading employees are not doing their job well
4	Poor and delay of service eg-delivering of invoices to the account after meter reading
Sysmiss

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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