Electric Power Corporation Customer Satisfaction Survey 2014

Samoa, 2014

Reference ID

WSM-SBS-EPCCSS-2014-v1

Producer(s)

Samoa Bureau of Statistics, Electric Power Corporation

Metadata

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Created on

May 26, 2025

Last modified

May 26, 2025

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14736

15. If no explain why (Q15_SPEC)

Data file: EPC-DataSet

Overview

Valid: 12

Valid (weighted): 2144.7

Invalid: 238

Invalid (weighted): 31631.8

Minimum: 1

Maximum: 4

Type: Discrete

Start: 170

End: 170

Width: 1

Range: -

Format: Numeric

Questions and instructions

Literal question

If NO explain why

Categories

Value	Category
1	Sometimes power shut down but never informed
2	Hardly seen some of the awareness programmes by EPC
3	Awareness programmes are not inline with what are been practised
4	Need improvement of service in the areas of informing public in advance before power shut down
Sysmiss

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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