Electric Power Corporation Customer Satisfaction Survey 2014

Samoa, 2014

Reference ID

WSM-SBS-EPCCSS-2014-v1

Producer(s)

Samoa Bureau of Statistics, Electric Power Corporation

Metadata

Documentation in PDF DDI/XML JSON

Created on

May 26, 2025

Last modified

May 26, 2025

Page views

1281

13_1_e. Face to face (Q13_1_E)

Data file: EPC-DataSet

Overview

Valid: 227

Valid (weighted): 29967.2

Invalid: 23

Invalid (weighted): 3809.3

Minimum: 1

Maximum: 4

Type: Discrete

Start: 144

End: 144

Width: 1

Range: -

Format: Numeric

Questions and instructions

Question pretext

Put ratings of 1 for excellent, 2 for Average, 3 for Poor and 4 for Dont know/never used in appropriate box provided

Literal question

What are your views of face to face service?

Categories

Value	Category
1	Excellent
2	Average
3	Poor
4	Don't know/Never Used
Sysmiss

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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