Electric Power Corporation Customer Satisfaction Survey 2014

Samoa, 2014

Reference ID

WSM-SBS-EPCCSS-2014-v1

Producer(s)

Samoa Bureau of Statistics, Electric Power Corporation

Metadata

Documentation in PDF DDI/XML JSON

Created on

May 26, 2025

Last modified

May 26, 2025

Page views

1312

10. How did you lodge you complaint? (Q10)

Data file: EPC-DataSet

Overview

Valid: 39

Valid (weighted): 4404.7

Invalid: 211

Invalid (weighted): 29371.8

Minimum: 1

Maximum: 3

Type: Discrete

Start: 136

End: 136

Width: 1

Range: -

Format: Numeric

Questions and instructions

Question pretext

Circle appropriate answer

Literal question

How did you lodge you complaint?

Categories

Value	Category
1	Writing
2	Phone
3	In Person
Sysmiss

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Description

Universe

Customers who lodged a complaint

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